Returns, Exchanges and Refunds

Please note, Ivory Bow boxes and products are non-refundable and are ineligible for returns. All sales are final.

If you received a damaged item, please contact our team at within 30 days of shipping and we will be happy to take care of it for you. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To cancel your monthly subscription box, please ensure you do so before the 14th of the prior month by accessing your account, or dropping us a note here.

Please review our privacy policy and terms and conditions of use before completing your purchase.